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Promise ServicePlus (SP5YEAR)
5 Year - 24x7 - On-site - Maintenance - Physical Service
Description
The Promise ServicePlus Plan is an upgrade to VTrak's 5-Year limited advance replacement warranty, adding a rapid onsite hardware parts replacement service for Promise manufactured field replaceable units while they are under warranty. Third party integrated components like hard drives and SFPs are not covered by this service. Battery back-up unit (BBU) is not covered.
Main Features
General Information
| Product Type | Service |
| Brand Name | Promise |
| Manufacturer | Promise Technology |
| Manufacturer Part Number | SP5YEAR |
| Manufacturer Website Address | www.promise.com |
| Marketing Information | The Promise ServicePlus Plan is an upgrade to VTrak's 5-Year limited advance replacement warranty, adding a rapid onsite hardware parts replacement service for Promise manufactured field replaceable units while they are under warranty. Third party integrated components like hard drives and SFPs are not covered by this service. Battery back-up unit (BBU) is not covered. |
| Service Name | ServicePlus |
Service Information
| Product Support | Promise Authorized VTrak Subsystems |
| Provided Support | Parts Replacement |
| Service Availability | 24 Hours/Day x 7 Days/Week |
| Service Description | 24x7 |
| Service Duration | 5 Year |
| Service Type | Maintenance - Physical Service |
| Service Location | On-site |
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